The impact of E-Commerce in Bangladesh

The impact of E-Commerce in Bangladesh

Introduction:

E-commerce refers to the buying and selling of products or services over electronic systems through Internet and other computer networks. In fact, E-commerce is a way of conducting business over the Internet. Though it is a relatively new concept, it has the potential to alter the traditional form of economic activities. Already it affects such large sectors as communications, finance and retail trade and holds promises in areas such as education, health and government.

1. Impact on Business:

With the increasing diffusion of ICTs , more specifically the Internet, the global business community is rapidly moving towards Business-to-Business (B2B) e-Commerce. Bangladesh is pursuing an economic policy of export-led growth. With the rising forces of globalization, it is becoming increasingly important that the private sector, particularly the export sectors are well prepared to meet the requirements and expectations of the importers and also stand out in the competition against exporters in other countries.

2. Impact on Marketing:

In Bangladesh, the cost of delivering information to customers over the Internet results in substantial savings to senders when compared with non ­electronic delivery. Major savings are also realized in delivering digitized products versus physical delivery. Customer service can be greatly enhanced by enabling customers to find detailed information online. Also, intelligent agents can answer standard e-mail questions in seconds and human experts' services can be expedited using help-desk software.

3. Impact on organization:

     Technology and Organizational Learning Rapid progress in E-Commerce is forcing companies of Bangladesh to adapt quickly to the new technology and offer them an opportunity to experiment with new products, services, and processes. New technologies require new organizational approaches. For instance, the structure of the organizational unit dealing with E-Commerce might have to be different from the conventional sales and marketing departments.
 
  The nature of work and employment is transformed in the Digital Age.Driven by increased competition in the global marketplace, firms are reducing the number of employees down to a core of essential staff and outsourcing whatever work they can to countries where wages are significantly less expensive. The upheaval brought on by these changes is creating new opportunities and new risks and forcing us into new ways of thinking about jobs, careers, and salaries.

4. Impact on Manufacturing:

E-Commerce is changing manufacturing systems from mass production to demand-driven and possibly customized, just-in-time manufacturing. Furthermore, the production systems are integrated with finance, marketing, and other functional systems, as well as with business partners and customers. Using Web-based ERP systems, orders that are taken from customers can be directed to designers and to the production floor, within seconds. Production cycle time is cut by 50 percent or more in many cases, especially when production is done in a different country from where the designers and engineers are located.

5. Impact on Finance:

E-commerce has brought a great impact in our finance system of Bangladesh. Using ATM machine, people now can banking at any time that changes the customers' financial lives and shake the foundations of financial systems.

6. Impact on Education:

Online learning systems are now available in Bangladesh in which people can take higher study. Online learning systems are taken to mean educational structures that include a web-based technological infrastructure, online course material and online enrolment, tutoring, communication, assessment and administration procedures.

7. Impact on Transportation:

The use of the Internet to provide sell-side e-commerce has been widely adopted in the transportation in Bangladesh. Almost every transportation company offers its customers the ability to log onto its Web site to make bookings, and to track and trace shipments.

Conclusion:

So, Electronic commerce or e-commerce has brought a wide range of online business activities for products and services in Bangladesh. It also pertains to any form of business transaction in which the parties interact electronically rather than by physical exchanges or direct physical contact. E-commerce is the use of electronic communications and digital information processing technology in business transactions to create, transform, and redefine relationships for value creation between or among organizations, and between organizations and individuals.